Review of Air Canada

air canada1The Andrew Rivkin Travel Review always looks for the best in Canadian travel, so let’s have a look at our nation’s largest full-service airline, Air Canada. Air Canada is the largest provider of traveler services in the Canadian market, as well as in the international market to and from Canada. Along with their regional partner Air Canada Express, the airline serves over thirty million customers every year and provides direct passenger service to nearly two hundred destinations around the world. Air Canada is a founding member of Star Alliance, which is the world’s leading air transportation network.

A Brief History of Air Canada

TCAAir Canada was founded over 75 years ago, though it was Trans-Canada Air Lines (TCA) that inaugurated its first flight in September of 1937. Transcontinental flights from Montreal to Vancouver began in April of 1939 and by 1940 the airline had grown to nearly 500 employees. By 1964, TCA had become Canada’s national airline and was renamed Air Canada; the airline would be fully privatized 25 years later. Air Canada is the 15th largest commercial airline in the world and today employs over 35,000, with corporate headquarters located in Montreal, Quebec. Three hubs throughout Canada makeup the airline: Toronto (YYZ), Montreal (YUL) and Vancouver (YVR); the largest of which is Toronto Pearson International Airport.

Air Canada Today

Air Canada is not only the country’s largest full-service airline, it is also a global leader in the modern comforts of luxury travel. AirCanada.com, the airline’s official website makes booking travel easier than ever with the most innovative customer self-service tools so you can travel how you want, when you want. Find the best deals on flights, hotels, rental cars and entire vacation packages for any type of getaway or business trip. Travel Alerts right on the site are updated constantly so any flight delays or cancellations are known right away, and Air Canada’s customer Self Service Rebooking Tool makes immediate online rebooking hassle-free. Also be sure to get the latest news and best travel deals on Twitter by following @AirCanada and @ACwebSaver.

For travelers on the go, Air Canada offers the latest in smart phone and tablet technology from its mobile platform mobile.aircanada.com, which allows customers to manage travel directly from any mobile device. They were actually the first in North America to release an app for iPhone and BlackBerry, and customers can book flights using Air Canada’s app for iPhone, iPad and iPod touch devices. The airline is constantly adding features and upgrades to make your life of travel easier and more enjoyable. The app also provides access to Air Canada Vacations and Air Canada Cargo services.

Aeroplan is Canada’s most rewarding loyalty program, and with more than 150 retail, financial and travel partners they really help make your miles count. With the expertise of Aeroplan, Air Canada and its 27 Star Alliance member airline partners help frequent travelers earn exciting travel rewards and perks through this convenient and reliable loyalty program. Be sure to have a look at Air Canada’s agenda for Air Canada Altitude and the 2013 Air Canada Top Tier program.

Achievements
  1. The World Airline Awards voted Air Canada as 2012’s “Best International Airline in North America” for the third year in a row.
  2. For the fifth consecutive year the airline took gold as the “Best Flight Experience to Canada” in the Executive Travel Magazine 2012 Leading Edge Awards readers’ survey.
  3. Voted as the “Favourite Airline” and “Favourite Tour Operator” during a Baxter Travel Media readership survey.
  4. 2012 was also the fourth year in a row ratings for the airline improved in the business traveler survey conducted by Ipsos Reid, which is a top Canadian research company. More than 79% of frequent business travellers in Canada prefer Air Canada for flights.
Tags: